FOIA vs ACE vs Broker Records: Fastest Ways to Get Import Entry Data
A decision guide for getting CBP entry data: when to use ACE, when to ask your broker or carrier, when FOIA or ITRAC helps, and what to do if you are not the Importer of Record.
Posts tagged “document-retrieval”
28 posts found.
ACE Export Field Guide (Entry Summary + Account Revenue)
Not sure what “an ACE export” means? Here’s what to ask your broker/forwarder/IOR for (Entry Summary vs Account Revenue), how to tell what you received, and what’s “enough” for 7501/IEEPA review.
Customs Documents Field Guide (7501 / ACE / Customs Invoices)
Identify what import document you have (customs invoice, CBP Form 7501 PDF, or an ACE export), extract the entry fields that matter, and find the fastest path to a complete entry record.
Customs Invoice Field Guide (Duties & Taxes Invoices / 7501 / ACE)
If you only have a customs invoice, here’s what it’s good for (and what it’s not), how to extract entry numbers, and when you still need a 7501 PDF or ACE export—especially for IEEPA refund review.
How to Request Your CBP Form 7501 from A.N. Deringer
Use eShipPartner (if you have access) to find shipment and entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from your A.N. Deringer brokerage team.
How to Request Your CBP Form 7501 from BDP International (PSA BDP)
Use the BDP Portal and PSA BDP visibility tools to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from PSA BDP brokerage support.
How to Request Your CBP Form 7501 from Bolloré Logistics
Contact-first guide for legacy Bolloré Logistics entries now handled under CEVA: use CEVA’s customer-service routing and customs-contact paths to request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available).
How to Request Your CBP Form 7501 from CEVA Logistics
Use MyCEVA to find shipment and entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from your CEVA customs team.
How to Request Your CBP Form 7501 from C.H. Robinson
Use Navisphere (and ACE Import Intelligence, if available) to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from the C.H. Robinson brokerage team.
How to Request Your CBP Form 7501 from DSV
Use myDSV to find shipment and entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from your DSV brokerage team.
How to Request Your CBP Form 7501 from Expeditors International
Use exp.o Customs Declarations to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from your Expeditors brokerage team.
How to Request Your CBP Form 7501 from Flexport
Use the Flexport Platform (and APIs, if your team uses them) to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from Flexport support.
How to Request Your CBP Form 7501 from GEODIS
Use My GEODIS space or GEODIS IRIS to find entry references; GEODIS is moving customer-space access to personalized email-based logins and still supports brokerage requests through its customs team.
How to Request Your CBP Form 7501 from Hellmann Worldwide Logistics
Use Hellmann’s portal (or Track & Trace) to gather shipment references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from Hellmann’s customs team.
How to Request Your CBP Form 7501 from Kerry Logistics Network (KLN)
Use KLN Online as the current portal for visibility and shipment references; older accounts may still route through the legacy eFlow login before you request CBP Form 7501 records from KLN brokerage support.
How to Request Your CBP Form 7501 from Kintetsu World Express (KWE)
Use KWE’s CSS+ portal (if you have access) to find shipment and entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from KWE’s U.S. brokerage team.
How to Request Your CBP Form 7501 from Kuehne+Nagel (K+N)
Use myKN to find shipment and entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from your Kuehne+Nagel customs team.
How to Request Your CBP Form 7501 from Livingston International
Use Livingston Clearance Tracker or the Livingston Portal to find entry numbers, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from your Livingston brokerage/service team.
How to Request Your CBP Form 7501 from LX Pantos
Use Pantos View (if you have access) to find shipment references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from LX Pantos brokerage/support.
How to Request Your CBP Form 7501 from Maersk
Use the Maersk.com portal to gather shipment references, then use Maersk Customs Services paths to request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) when Maersk handled customs brokerage.
How to Request Your CBP Form 7501 from Nippon Express (NX)
Use e-NX Visibility or the NX USA customer portal (if you have access) to find shipment references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from NX customs brokerage.
How to Request Your CBP Form 7501 from OEC Group
Use the OEC Customer Portal to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from OEC brokerage operations via their contact channels.
How to Request Your CBP Form 7501 from Scan Global Logistics
Use mySGL as Scan Global’s key single sign-on portal; some accounts may still route through ScanCloud or regional logins before you request CBP Form 7501 records from Scan Global support.
How to Request Your CBP Form 7501 from SEKO Logistics
Use SEKO’s current MySEKO portal and tracking tools to gather shipment references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from SEKO customs brokerage operations.
How to Request Your CBP Form 7501 from DHL
This guide covers DHL Express and DHL Global Forwarding. Use myDHLi (when available) to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from DHL brokerage/support.
How to Request Your CBP Form 7501 from FedEx Logistics
Use the FedEx Logistics Portal (and legacy My Global Trade Data) to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from FedEx Trade Networks / FedEx Logistics.
How to Request Your CBP Form 7501 from UPS Supply Chain Solutions
Use UPS Forwarding Hub (UFH) document archive to find entry references, then request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available) from UPS customs brokerage support.
Informational only — not legal advice. RefundArrow is not a law firm, and this resource does not create an attorney‑client relationship with Himmelstein & Adkins, LLC. Tariff/refund outcomes depend on your facts, entry records, and evolving CBP/court guidance; consult qualified customs counsel for advice on your situation.