How to Request Your CBP Form 7501 from Scan Global Logistics

Informational only — not legal advice.

CBP announced CAPE Phase 1 for eligible IEEPA refunds in ACE beginning April 20, 2026. That makes 7501s and ACE exports more important, not less: CAPE filing depends on entry numbers, IOR identity, eligible entry status, and ACH/ACE readiness. Keep Section 122 (9903.03.*) separate from IEEPA; the May 7 CIT ruling invalidated Proclamation No. 11012 with permanent injunctive and refund relief limited to the importer plaintiffs (The State of Washington, Burlap and Barrel, Inc., and Basic Fun, Inc.); non-party importers remain subject to Section 122 unless an exemption applies, and Section 122 entries are not CAPE-eligible. (CBP CSMS #68315804, CIT Slip Op. 26-47)

What you need

Minimum to act today:

• Date range (start/end)
• Your legal company name
• One shipment identifier (AWB/BOL/tracking or invoice/PO)

If you have it (speeds results):

• Entry numbers
• Importer number (often EIN-based), if known
• Scan Global shipment/file reference numbers

You’ll use these identifiers to search in Portal access and to write a high-signal request in Email request.

Portal access

If you don’t have a login (or don’t see entry PDFs), skip to Email request.

Scan Global provides two customer-facing entry points that may help you locate shipment references (depending on your account and permissions):

• mySGL
• ScanCloud

Scan Global’s current digital-solutions page describes mySGL as the company’s key single sign-on portal for access to its tools. Depending on your office and account setup, you may still receive a ScanCloud or regional login from your SGL contact. (Scan Global — digital solutions)

Practical approach:

1. Start with mySGL if that is the login your office gave you.
2. If your team still uses ScanCloud or a regional login, use that provisioned path instead.
3. Search by date range + the identifiers from What you need.
4. Download any documents you can access.
5. If you don’t see entry summary PDFs, still capture:
   • Entry number (best)
   • Shipment/file references
   • AWB/BOL + invoice/PO references

Email request

If you can’t self-download entry summary PDFs, route a request to your Scan Global customs/brokerage team. If you don’t have a direct contact, start with: Scan Global — Contact.

What to request (copy/paste wording)

“Please provide CBP Form 7501 (Entry Summary) PDFs (including any continuation sheets) for the entries/shipments below. If available, please also provide an ACE entry summary export (CSV/Excel) and confirm the Importer of Record (IOR) per entry.”

What to include in your request

• Legal company name
• Date range
• Shipment identifiers (from What you need)
• If available: entry numbers, importer number, broker/file refs
• Ask for: 7501 PDFs + continuation sheets, ACE entry summary export (if available), and IOR confirmation per entry

If you’re not sure who the IOR is / you’re told you’re not authorized

• Ask them to confirm the IOR per entry (name + importer number).
• Ask what authorization they require to release documents (release letter, POA, etc.).
• Keep everything in writing.

If they say “no 7501 exists” / “we don’t have a 7501 PDF”

1. Clarify their role and what they can still provide:
   • Did Scan Global act as the customs broker / entry filer for these shipments?
   • If another broker filed, can they share the broker name (and filer code, if known) and any entry numbers they have?
   • If they can’t provide a 7501 PDF, can they provide an ACE entry summary export (CSV/Excel) or at least an entry number list tied to these shipments?
2. For the “paper vs electronic equivalent” context (and common exceptions), see: CBP Form 7501 Field Guide.

What to do once you have the 7501s

At minimum, extract:

• Entry number(s)
• Importer of Record identification (name + importer number)
• The duty lines you care about (often reflected via HTS + Chapter 99 lines)
• Duty/fee totals

Then keep the PDFs organized by entry number or month so you can upload in batches.