How to Request Your CBP Form 7501 from Maersk

Informational only — not legal advice.

What you need

Minimum to act today:

• Date range (start/end)
• Your legal company name
• One shipment identifier (booking/B/L/container or invoice/PO)

If you have it (speeds results):

• Entry numbers (if available)
• Importer number (often EIN-based), if known
• Maersk booking/B/L/container references

You’ll use these identifiers to search in Portal access and to write a high-signal request in Email request.

Portal access

If you don’t have a login (or don’t see entry PDFs), skip to Email request.

Shipment documents (Maersk.com)

Start with the Maersk portal login to locate shipments and download whatever documents are available. Maersk also publishes guidance on where customers can access documents: Maersk FAQ — Where can I access my documents?.

Customs brokerage records (if Maersk filed the entry)

If Maersk also provided customs brokerage for the entry, start from Maersk’s Customs Services pages to route to the right portal/team:

• Maersk — Customs Services (US)
• Maersk — customs brokerage service page

Even if you can’t self-download a 7501 PDF, portal/shipment docs are still useful because they help you build the tight reference list for the request.

Email request

If you can’t self-download entry summary PDFs, request them through Maersk contact/support or your account team using the tightest entry/shipment list you can assemble.

What to request (copy/paste wording)

“Please provide CBP Form 7501 (Entry Summary) PDFs (including any continuation sheets) for the entries/shipments below. If available, please also provide an ACE entry summary export (CSV/Excel) and confirm the Importer of Record (IOR) per entry.”

What to include in your request

• Legal company name
• Date range
• Shipment identifiers (from What you need)
• If available: entry numbers, importer number, broker/file refs
• Ask for: 7501 PDFs + continuation sheets, ACE entry summary export (if available), and IOR confirmation per entry

If you’re not sure who the IOR is / you’re told you’re not authorized

• Ask them to confirm the IOR per entry (name + importer number).
• Ask what authorization they require to release documents (release letter, POA, etc.).
• Keep everything in writing.

If they say “no 7501 exists” / “we don’t have a 7501 PDF”

1. Clarify their role and what they can still provide:
   • Did Maersk act as the customs broker / entry filer for these shipments (vs shipping only)?
   • If another broker filed, can they share the broker name (and filer code, if known) and any entry numbers they have?
   • If they can’t provide a 7501 PDF, can they provide an ACE entry summary export (CSV/Excel) or at least an entry number list tied to these shipments?
2. For the “paper vs electronic equivalent” context (and common exceptions), see: CBP Form 7501 Field Guide.

What to do once you have the 7501s

At minimum, extract:

• Entry number(s)
• Importer of Record identification (name + importer number)
• The duty lines you care about (often reflected via HTS + Chapter 99 lines)
• Duty/fee totals

Then keep the PDFs organized by entry number or month so you can upload in batches.