How to Request Your CBP Form 7501 from Livingston International

Informational only — not legal advice.

What you need

Minimum to act today:

• Date range (start/end)
• Your legal company name
• One shipment identifier (AWB/BOL/tracking or invoice/PO)

If you have it (speeds results):

• Entry numbers
• Importer number (often EIN-based), if known
• Livingston shipment/file reference numbers

You’ll use these identifiers to search in Portal access and to write a high-signal request in Email request.

Portal access

If you don’t have portal access (or don’t see entry summary PDFs), skip to Email request.

Practical approach:

1. Start with Clearance Tracker to locate shipments and capture key identifiers.
2. If you have Livingston Portal access, use it to:
   • Search by date range + the identifiers from What you need
   • Download whatever documents are available to your role
   • Export/copy any entry references you’ll need for a request

If you need to request portal access, Livingston publishes a signup FAQ: How do I sign up for Livingston Portal?.

If you don’t see a 7501 image/PDF in the portal, still capture (when available):

• Entry number (best)
• Livingston internal references tied to the move
• AWB/BOL + invoice/PO references

Email request

If you can’t self-download a 7501, request it from your Livingston account/service team using the tightest entry/shipment list you can assemble.

What to request (copy/paste wording)

“Please provide CBP Form 7501 (Entry Summary) PDFs (including any continuation sheets) for the entries/shipments below. If available, please also provide an ACE entry summary export (CSV/Excel) and confirm the Importer of Record (IOR) per entry.”

What to include in your request

• Legal company name
• Date range
• Shipment identifiers (from What you need)
• If available: entry numbers, importer number, Livingston refs
• Ask for: 7501 PDFs + continuation sheets, ACE entry summary export (if available), and IOR confirmation per entry

If you’re not sure who the IOR is / you’re told you’re not authorized

• Ask them to confirm the IOR per entry (name + importer number).
• Ask what authorization they require to release documents (release letter, POA, etc.).
• Keep everything in writing.

If they say “no 7501 exists” / “we don’t have a 7501 PDF”

1. Clarify their role and what they can still provide:
   • Did Livingston act as the customs broker / entry filer for these shipments?
   • If another broker filed, can they share the broker name (and filer code, if known) and any entry numbers they have?
   • If they can’t provide a 7501 PDF, can they provide an ACE entry summary export (CSV/Excel) or at least an entry number list tied to these shipments?
2. For the “paper vs electronic equivalent” context (and common exceptions), see: CBP Form 7501 Field Guide.

What to do once you have the 7501s

At minimum, extract:

• Entry number(s)
• Importer of Record identification (name + importer number)
• The duty lines you care about (often reflected via HTS + Chapter 99 lines)
• Duty/fee totals

Then keep the PDFs organized by entry number or month so you can upload in batches.