how to·4 min read

How to Request Your CBP Form 7501 from Kerry Logistics Network (KLN)

Use KLN Online as the current portal for visibility and shipment references; older accounts may still route through the legacy eFlow login before you request CBP Form 7501 records from KLN brokerage support.

By Paige W.··Updated May 7, 2026

Quick Answer

Informational only — not legal advice.

CBP announced CAPE Phase 1 for eligible IEEPA refunds in ACE beginning April 20, 2026. That makes 7501s and ACE exports more important, not less: CAPE filing depends on entry numbers, IOR identity, eligible entry status, and ACH/ACE readiness. Keep Section 122 (9903.03.*) separate from IEEPA; the May 7 CIT ruling invalidated Proclamation No. 11012 with permanent injunctive and refund relief limited to the importer plaintiffs (The State of Washington, Burlap and Barrel, Inc., and Basic Fun, Inc.); non-party importers remain subject to Section 122 unless an exemption applies, and Section 122 entries are not CAPE-eligible. (CBP CSMS #68315804, CIT Slip Op. 26-47)

What you need

Minimum to act today:

  • Date range (start/end)
  • Your legal company name
  • One shipment identifier (AWB/BOL/tracking or invoice/PO)

If you have it (speeds results):

  • Entry numbers
  • Importer number (often EIN-based), if known
  • KLN shipment/file reference numbers

You’ll use these identifiers to search the portal in Portal access and to write a high-signal request in Email request.

Portal access

If you don’t have a login (or don’t see entry PDFs), skip to Email request.

KLN’s current public portal page is KLN Online, which it describes as its proprietary platform for inventory, freight, purchase-order, and delivery tracking. Older accounts may still route through the eFlow common portal login (legacy). (KLN Online)

Practical approach:

  1. Start with KLN Online and use the login your account team provisioned.
  2. If your office still routes you through eFlow, use the legacy login.
  3. Search by date range + the identifiers from What you need.
  4. Download any documents available to your user role.
  5. If you don’t see entry summary PDFs, still capture:
    • Entry number (best)
    • Internal KLN file/shipment references
    • AWB/BOL and invoice/PO references

Email request

If you don’t have a direct contact, use KLN — Contacts to find the right country/office and route your request to customs brokerage operations (or your account team).

What to request (copy/paste wording)

“Please provide CBP Form 7501 (Entry Summary) PDFs (including any continuation sheets) for the entries/shipments below. If available, please also provide an ACE entry summary export (CSV/Excel) and confirm the Importer of Record (IOR) per entry.”

What to include in your request

  • Legal company name
  • Date range
  • Shipment identifiers (from What you need)
  • If available: entry numbers, importer number, broker/file refs
  • Ask for: 7501 PDFs + continuation sheets, ACE entry summary export (if available), and IOR confirmation per entry

If you’re not sure who the IOR is / you’re told you’re not authorized

  • Ask them to confirm the IOR per entry (name + importer number).
  • Ask what authorization they require to release documents (release letter, POA, etc.).
  • Keep everything in writing.

If they say “no 7501 exists” / “we don’t have a 7501 PDF”

  1. Clarify their role and what they can still provide:
    • Did KLN act as the customs broker / entry filer for these shipments?
    • If another broker filed, can KLN share the broker name (and filer code, if known) and any entry numbers they have?
    • If KLN can’t provide a 7501 PDF, can they provide an ACE entry summary export (CSV/Excel) or at least an entry number list tied to these shipments?
  2. For the “paper vs electronic equivalent” context (and common exceptions), see: CBP Form 7501 Field Guide.

What to do once you have the 7501s

At minimum, extract:

  • Entry number(s)
  • Importer of Record identification (name + importer number)
  • The duty lines you care about (often reflected via HTS + Chapter 99 lines)
  • Duty/fee totals

Then keep the PDFs organized by entry number or month so you can upload in batches.

Need help getting your documents?

Most importers don't have their customs records on hand. We'll guide you through requesting them from your carrier or broker.

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Informational only — not legal advice. RefundArrow is not a law firm, and this resource does not create an attorney‑client relationship with Himmelstein & Adkins, LLC. Tariff/refund outcomes depend on your facts, entry records, and evolving CBP/court guidance; consult qualified customs counsel for advice on your situation.

How to Request Your CBP Form 7501 from Kerry Logistics Network (KLN) | RefundArrow