how to·4 min read

How to Request Your CBP Form 7501 from Bolloré Logistics

Contact-first guide for legacy Bolloré Logistics entries now handled under CEVA: use CEVA’s customer-service routing and customs-contact paths to request CBP Form 7501 (Entry Summary) PDFs + continuation sheets (and an ACE entry summary export, if available).

By Paige W.··Updated May 7, 2026

Quick Answer

Informational only — not legal advice.

CBP announced CAPE Phase 1 for eligible IEEPA refunds in ACE beginning April 20, 2026. That makes 7501s and ACE exports more important, not less: CAPE filing depends on entry numbers, IOR identity, eligible entry status, and ACH/ACE readiness. Keep Section 122 (9903.03.*) separate from IEEPA; the May 7 CIT ruling invalidated Proclamation No. 11012 with permanent injunctive and refund relief limited to the importer plaintiffs (The State of Washington, Burlap and Barrel, Inc., and Basic Fun, Inc.); non-party importers remain subject to Section 122 unless an exemption applies, and Section 122 entries are not CAPE-eligible. (CBP CSMS #68315804, CIT Slip Op. 26-47)

What you need

Minimum to act today:

  • Date range (start/end)
  • Your legal company name
  • One shipment identifier (AWB/BOL/tracking or invoice/PO)

If you have it (speeds results):

  • Entry numbers (if you have them)
  • Importer number (often EIN-based), if known
  • Any legacy Bolloré file/shipment reference numbers

You’ll use these identifiers to write a high-signal request in Email request.

Email request

For legacy Bolloré entries, assume a contact-first workflow under CEVA. CEVA’s public customer-service guidance now says general inquiries should go through its Contact us flow, so start with: CEVA customer-service contact procedures. From there, route the request to the CEVA customs/brokerage team or your legacy Bolloré/CEVA account contact.

What to request (copy/paste wording)

“Please provide CBP Form 7501 (Entry Summary) PDFs (including any continuation sheets) for the entries/shipments below. If available, please also provide an ACE entry summary export (CSV/Excel) and confirm the Importer of Record (IOR) per entry.”

What to include in your request

  • Legal company name
  • Date range
  • Shipment identifiers (from What you need)
  • If available: entry numbers, importer number, broker/file refs
  • Ask for: 7501 PDFs + continuation sheets, ACE entry summary export (if available), and IOR confirmation per entry

If you’re not sure who the IOR is / you’re told you’re not authorized

  • Ask them to confirm the IOR per entry (name + importer number).
  • Ask what authorization they require to release documents (release letter, POA, etc.).
  • Keep everything in writing.

If they say “no 7501 exists” / “we don’t have a 7501 PDF”

  1. Clarify their role and what they can still provide:
    • Did legacy Bolloré act as the customs broker / entry filer for these shipments?
    • If another broker filed, can they share the broker name (and filer code, if known) and any entry numbers they have?
    • If they can’t provide a 7501 PDF, can they provide an ACE entry summary export (CSV/Excel) or at least an entry number list tied to these shipments?
  2. For the “paper vs electronic equivalent” context (and common exceptions), see: CBP Form 7501 Field Guide.

What to do once you have the 7501s

At minimum, extract:

  • Entry number(s)
  • Importer of Record identification (name + importer number)
  • The duty lines you care about (often reflected via HTS + Chapter 99 lines)
  • Duty/fee totals

Then keep the PDFs organized by entry number or month so you can upload in batches.

Need help getting your documents?

Most importers don't have their customs records on hand. We'll guide you through requesting them from your carrier or broker.

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Informational only — not legal advice. RefundArrow is not a law firm, and this resource does not create an attorney‑client relationship with Himmelstein & Adkins, LLC. Tariff/refund outcomes depend on your facts, entry records, and evolving CBP/court guidance; consult qualified customs counsel for advice on your situation.

How to Request Your CBP Form 7501 from Bolloré Logistics | RefundArrow